Genealogy Chat

Please can anyone help guide me with the Family Tree bit. I started my family tree with various ancestors but after I save what I've done then come out of that persons page/box and do something else then go back to the person and notice their birth/death/marriage dates have been deleted so I put them in again and its been going on for a week. Also I attach records then the next day can't find them, they were in Lifeline and Events but just disappear. Can anyone explain if there are more than one tree ie new and old and am I doing it wrong/entering into the wrong tree. I have wasted a whole week doing this and unfortunately the Support Team say everything's fine and they can see the saved records........I can't !!! I've paid 19.99 for 30 days and have wasted a weeks money to get nowhere. I've probably posted to the wrong thread page too sorry.......have a real nightmare of it. I have worked on computers for 25 years and don't deem myself thick but this is making me question my intelligence Any help greatly appreciate

Duplicate,

http://www.genesreunited.co.uk/boards.page/board/general_chat/thread/1303860

multiple threads are against GR guidelines

You have a reply on your other thread

Roy

Thank you ! I realised I may have posted in wrong thread so posted again. Thanks for tip :-)