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New Announcement re the TREE

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SylviaInCanada

SylviaInCanada Report 24 Jul 2012 18:46

I have just seen this on the Announcements Board, and am posting on here in case some of have not looked on there.


It looks as though the Team has listened to you all re the bugs ..........................



24 Jul 2012 04:55 PM by Genes

We are really sorry to hear that some of you are having problems with the new tree. We just wanted to update you all on a few things as we are all working really hard to make sure these things are fixed as quickly as possible.
Firstly we have found some bugs:
1). When adding names to your tree duplicates are being created.
2). When you search for names in trees you aren't always shown a name that you know is there.

These 2 bugs are being looked at by our tree team as a matter of urgency and we hope to have them fixed in the next few days.

We also know that some of you are unable to see the link to view other trees as it is being obscured by the search box. The way to correct this is to press CTRL and the - (minus) sign on your keyboard. This will decrease the size of the text on your screen slightly and you should be able to see the link again.

We are also aware that our members who use Windows Vista as an operating system are finding that the tree is quite slow for them. This is also something we will be looking into.

Again, we are really sorry if these problems are spoiling your enjoyment of the tree. We hope you'll bear with us while we get the bugs fixed.

Don't forget we have added a 'how to' blog here - http://www.genesreunited.co.uk/blog.page/genes-reunited-blog/archive/2012/7/14/tree-updates. We have also got some exciting new features planned for the coming weeks.

The Genes Team.






I have duplicate posted this on Suggestions, and on General Chat, so that as many people as possible can see it.



sylvia

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

ErikaH

ErikaH Report 24 Jul 2012 21:55

Do the 'exciting features' include efficient working of the site, with no error messages?

That would REALLY be exciting!

Kense

Kense Report 24 Jul 2012 22:31

I'll correct the link on this thread as well.

http://www.genesreunited.co.uk/blog.page/genes-reunited-blog/archive/2012/7/14/tree-updates

SylviaInCanada

SylviaInCanada Report 24 Jul 2012 22:43

:-D :-D :-D



Thanks Ken


I didn't even notice that when I copied it!

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

SylviaInCanada

SylviaInCanada Report 25 Jul 2012 07:12

:-) :-) :-)

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

Joy

Joy Report 25 Jul 2012 10:07

I am disgusted that GR didn't have the courtesy to acknowledge my thread in the suggestions board, in which I asked for the bug to be fixed (ie fullstop removed); yet moderation elsewhere in the site is refused; whooshed overnight.

Signed ... disgusted.


There was a link in the most recent announcement and when I clicked on the link this appeared;

Info
This post does not exist or is not viewable

+++DetEcTive+++

+++DetEcTive+++ Report 25 Jul 2012 10:25

Unless I'm clicking on the wrong link, the full stop seems to have been removed. :-S

Researching:
Dormant member as from 20 Sep 2019 . Click on my board name to send a message

Kense

Kense Report 25 Jul 2012 15:21

Yes it has been removed.

SylviaInCanada

SylviaInCanada Report 25 Jul 2012 19:44

:-D :-D :-D :-D

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.