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Top tip - using the Genes Reunited community

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What can we do to make GU listen !

ProfilePosted byOptionsPost Date

Vivien

Vivien Report 16 Aug 2012 11:44

Thanks everybody for your suggestions I have had a message from genes this morning asking me to reply listing all the detail that is missing ? Some detail is there today that was not there yesterday but I will not renew my subscription unless the old format is reinstated. I feel terribly let down. Without the members support I think Genes would be in real trouble Viv

+++DetEcTive+++

+++DetEcTive+++ Report 15 Aug 2012 23:47

Have a look at this thread, where Porkie Pie has made some suggestions which may help

http://www.genesreunited.co.uk/boards/board/general_chat/thread/1308300

Vivien

Vivien Report 15 Aug 2012 22:34

Thanks pam I have just sent a message but I am a bit worried after reading others' problems !

Pam

Pam Report 15 Aug 2012 22:20

Try "Contact Us" which is under HELP at the very top of the page and ask GR where the information is.

Vivien

Vivien Report 15 Aug 2012 22:12

I have lost a huge amount of detail from my tree which I have been working on for three years. How can I get GU to put it right ? Viv :-(