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Top tip - using the Genes Reunited community

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new tree

ProfilePosted byOptionsPost Date

Margaretfinch

Margaretfinch Report 16 Sep 2012 08:52

since the tree I am unable to see all my tree also
i can't add to it I know i am blind but I did not have any trouble
with the old tree any help please
Margaret

Malcolm

Malcolm Report 16 Sep 2012 09:10

I have checked perormance of the site on two computers here at home and using a computer at my local library. I have concluded that when using the new tree you need to have a VERY robust internet connection and certain computer options, I cannot say which but some sort of add ons, updates, operating systems, in order to be able to operate with the new tree.

I can now only work from my library which is closed on Sundays!

GR are apologizing to people if they are having problems, however they are not admitting that there is a general problem or apparently looking for a solution.