Genealogy Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Boards

Quick Search

Single word search

Tools

Findmypast DNA Banner

Icons

  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

New Feature release.

Login to Add Reply Watch This
ProfilePosted byOptionsPost Date

Malcolm

Malcolm Report 8 Oct 2012 16:17

So far I cannot see any of my pictures as they all say "Not Available". Online help says I must PM the owner (Me) for permission. On the positive side I can now open my main tree using IE8. Pop up blocker was (despite being deactivated) stopping this. Firefox is still much faster on GR in general but hasn't solved the photo problem. Many of my photo titles have also been scrambled - i.e. the titles are there, some of them, but not the pics.

"Exciting new releases"...yes, i'm feeling quite excited. Not. :-(

Researching:
Robb, Purves, Rutherford, Bald - Scotland, Fife and Berwickshire.

+++DetEcTive+++

+++DetEcTive+++ Report 8 Oct 2012 16:58

One out of two isn't bad ;-)

Hopefully your correct photos are available on the slide out details page even if they've got mangled on the Keepstafe or Relative Profile.

Have you noticed that if you click on the 'Edit' button of one of the photos, there is a privacy option in the right hand column? That's presumably something else new to come - being able to decide who is allowed to view them.

Researching:
Dormant member as from 20 Sep 2019 . Click on my board name to send a message

Estelle

Estelle Report 8 Oct 2012 17:06

Hi Malcolm, I am really sorry about that. We did migrate the images in to the Keepsafe, but on this occasion it looks like the migration was unsuccessful. I have passed your details on to the technical team and they will re-import the images for you. Don't worry, we haven't lost them!
Kind regards,
Estelle

Researching:
Working on all things tree-related. Looking for Tooley in Lincolnshire, Sadler in Derbyshire, Rogerson in Yorkshire, Goldstein in Liverpool/Poland.

Malcolm

Malcolm Report 8 Oct 2012 17:18

Thanks Estelle . I'll check in again tomorrow.

Researching:
Robb, Purves, Rutherford, Bald - Scotland, Fife and Berwickshire.

philmoir

philmoir Report 9 Oct 2012 09:23

Hi Malcolm, I am pleased to inform you that we have re-migrated all your photos, and they should now be available. Please note that to help performance there is a certain amount of caching of images, and it is worth doing CTRL+F5 if you still see the Not Available images.

If anyone else has a similar experience of not seeing their photos, then please let Customer Support know and we will re-check.

Researching:
I am the former lead developer for the Genes Reunited website team and the former lead developer of the Findmypast Tree team. I do not work for this company anymore. Disclaimer: The opinions expressed herein are my own personal opinions. My research areas of interest are East London, North-West Cumbria, North-East Scotland and Edinburgh.

Malcolm

Malcolm Report 9 Oct 2012 11:30

Yes Phil, they are fine now. Thanks.

Researching:
Robb, Purves, Rutherford, Bald - Scotland, Fife and Berwickshire.