Genealogy Chat

how do I get on other peoples tree if they have allowed me I seem to be having problems used to have no bother before have theyt changed system as I cannot find any off them now

Found by looking under 'HELP'....!!!!



Once you have established contact with another member they can then allow you to see their tree and vice versa. When you go to your list of contacts you'll see the tree permissions. If you want another member to see your tree all you need to do is click on 'allow'. To remove their access you just have to click on 'stop'.

If you can see a tick and the word 'view' next to a contact's name then you'll be able to see their tree. If you see a cross and the word 'request' then you have not been given access to it yet. If a member has said you can see their tree but you still cannot see it, this is usually unintentional. All you need to do is click on the word 'request' to send an email to the other member asking to see it again.

Click on 'view' on the My Contacts page to see the other tree. You can also view another member's tree from your own Family Tree page. At the top of your tree page you will see the text 'View other trees'. Please click on this and you'll see a list of all the trees you have permission to view. Click on the tree you wish to view and the page will refresh, showing you that tree.

To search for a relation in another member's tree, click on the 'Search Tree' tab at the top right hand side of the tree page and a search box will appear. Enter the details for the relation you want to search for and click on 'Search'. In the search results click on the name and you will be taken directly to them. If you can't find the name try entering the surname on it's own in case the first name is spelt differently.

You must have a paid subscription to view another member's tree.

thank you very much for info found it