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Top tip - using the Genes Reunited community

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adding additional information to my tree

ProfilePosted byOptionsPost Date

Ann

Ann Report 21 Apr 2014 18:12

Help

Why can't I add additional information for a person already on my tree

:-(

Ann

Chrissie2394

Chrissie2394 Report 21 Apr 2014 18:21

Do you mean you're unable to save any extra info that you've typed.

Chris

Ann

Ann Report 21 Apr 2014 18:24

Yes sorry

Chrissie2394

Chrissie2394 Report 21 Apr 2014 18:24

Just tried with mine and it's okay.

Chris

Ann

Ann Report 21 Apr 2014 18:27

will keep trying

Thanks

Chrissie2394

Chrissie2394 Report 21 Apr 2014 18:30

A few months ago I had problems saving my info, the only way it would save is if I refreshed the page (F5).

Chris

Ann

Ann Report 21 Apr 2014 18:37

Thank you sorted now got my son on the case not sure what he did but it's working now