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Ancestry e-mails

ProfilePosted byOptionsPost Date

ElizabethK

ElizabethK Report 5 Aug 2014 10:25

The latest "irritant" :-|

Each time I work on my tree I get an e-mail telling me that "there are new additions to my tree" and proceeds to list them--I KNOW they are there because I put them there :-S

Is this happening to anyone else ?

InspectorGreenPen

InspectorGreenPen Report 5 Aug 2014 11:25

Complain to Ancestry!

My ancestry tree is synced to my FTM progam and gets updates every few days at the moment. Funnily I haven't had such emails so I wonder if it only picks up if there are manual updates?

ElizabethK

ElizabethK Report 5 Aug 2014 11:41

I will contact Ancestry as it I am begining to wonder if it is an "automatic" response to activity on the tree !

Nottsgirl

Nottsgirl Report 5 Aug 2014 11:41

You can change the email settings your self. hold arrow over your profile name at top of page on ancestry for drop down list then click on my alerts it opens a page with your trees on click on change delivery options next to your tree then change settings i.e New Content click off.

Hope this helps.

Wendy


jax

jax Report 5 Aug 2014 12:38

I saw a thread on ancestry Facebook page, where a few had said the same thing...Think they maybe looking into it now

BeverleyW

BeverleyW Report 5 Aug 2014 12:38

I have the same thing happening.
I don't mind getting email notifications as they keep me up to date with other trees to which I have guest access.
However just lately I have been getting nearly every day the same as Elizabeth - new additions to my own tree which I put there.
:-S


Also - anyone else get this?:

You never know what you’ll discover when you’re searching for your family story. And this summer everyone is looking for the surprises in their histories.

So visit your tree today and see what new details you can find. And make sure to look for emails from us in the next few weeks. We might have a few surprises for you, too.

I'm not holding my breath.
When I renewed with GR last year I was told there were exciting new things coming for paying members. I am still waiting for that too!

GlasgowLass

GlasgowLass Report 5 Aug 2014 13:02

When I joined Ancestry a few years back, I got these emails on a daily basis,
Then about 2 years ago they stopped suddenly.

The emails started again this week!

Nottsgirl

Nottsgirl Report 5 Aug 2014 14:40

If you follow my advise above you can stop those emails I don't get them now I've changed the settings.

Wendy

DazedConfused

DazedConfused Report 5 Aug 2014 15:38

Snap Glasgow Lass ;-)

jax

jax Report 5 Aug 2014 15:40

I don't look at my emails very often....yes I have had three this week telling me what I have added to my tree :-)

ElizabethK

ElizabethK Report 5 Aug 2014 15:59

Have taken Wendy's advice and clicked the "off" option :-)

Nottsgirl

Nottsgirl Report 5 Aug 2014 17:39

Hi Elizabeth,

OK hope it works for you too,

all the best

Wendy

ElizabethK

ElizabethK Report 6 Aug 2014 09:25

Hi Wendy

It has'nt :-| !

Got another e-mail this morning

Have checked and the "off" is still marked so a message to Ancestry is on the way !!

Nottsgirl

Nottsgirl Report 6 Aug 2014 14:03

Sorry should have said it takes a few days to go though the system mine took abt 4 days before they stopped. :-( :-( :-(

Wendy

ElizabethK

ElizabethK Report 6 Aug 2014 16:23

Oh...right ...so I will hang on a bit longer Wendy :-)

Nottsgirl

Nottsgirl Report 6 Aug 2014 18:27

I'll keep my fingers crossed for you (toes too)

ElizabethK

ElizabethK Report 7 Aug 2014 09:33

Crossed fingers might be working Wendy-no e-mails from Ancestry this morning---so far :-)