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Top tip - using the Genes Reunited community

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Deleting Family Tree

ProfilePosted byOptionsPost Date

John

John Report 16 Aug 2014 09:41

Hi

How long does it normally take to delete a tree.
My status has been on 'deletion pending' for some time.

thanks

+++DetEcTive+++

+++DetEcTive+++ Report 16 Aug 2014 11:08

GR are aware that there is a problem with the Tree. Rather than wait until it is 'fixed' you could contact

support @genesreunited.co.uk

It would appear from other posts that there is a delay of at least 3 days before your email is dealt with.

InspectorGreenPen

InspectorGreenPen Report 17 Aug 2014 06:31

See comment on 'Exporting GEDCOM File' thread.