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" "Automatically top up your credits"

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ProfilePosted byOptionsPost Date

Rambling

Rambling Report 24 Jan 2015 22:55

Just noticed this, while I was looking at the 'credits' page

I did not at any time tick this in the affirmative ...and yet there it was ticked :-| :-0

Researching:

Rambling

Rambling Report 24 Jan 2015 23:08

I assume that because I only had the 50 free credits that it wasn't relevant, but I wonder if anyone who has bought credits has been automatically topped up without them knowing?

Researching:

SylviaInCanada

SylviaInCanada Report 25 Jan 2015 00:51

I bet they have!!


This is what it says on the Pay per view page .............



Purchase credits

Subscription Options
Pay Per View


200 credits
Only £17.95

Credits are valid for 90 days
View records on a pay-as-you-go basis
Send messages on a pay-as-you-go basis
Unlimited access to the records you have viewed for 90 days

Purchase

To make sure you have an uninterrupted experience, we will automatically top up your credits to the same amount when your credit balance reaches 10. You can change this at anytime on the 'My Accounts' page.


50 credits
Only £4.95

Credits are valid for 30 days
View records on a pay-as-you-go basis
Send messages on a pay-as-you-go basis
Unlimited access to the records you have viewed for 30 days

Purchase

To make sure you have an uninterrupted experience, we will automatically top up your credits to the same amount when your credit balance reaches 10. You can change this at anytime on the 'My Accounts' page.




BOTH options say in the small print "we will automatically top up your credits to the same amount when your credit balance reaches 10."

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

SylviaInCanada

SylviaInCanada Report 25 Jan 2015 00:55

and I got exactly the same as you when I looked on the Credits page through My Account ...................




My Account
Account Details

Personal Details
Change Email and Password
Membership Details
Subscription Details
Credit Details
Email Preferences
Delete Account

Tree

Import GEDCOM
Export GEDCOM
Delete Tree

The British Newspaper Archive
British Newspaper Archive

Read about historical events at the time they were happening. Perhaps you'll discover your ancestor in their local newspaper?

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Current Pay Per View credits
0 credits available
0 credits used

To buy new credits click here

Pay per view credits give you access to all of the historical records on Genes Reunited.

Automatically top up your credits

If you would like uninterrupted service, we can automatically top up your credits when your
Credit Top Up On
Credit Top Up Off





Credit Top Up On is now turned OFF

and Credit Turn Up Off is now turned ON


:-D :-D :-D :-D





Mind you, this is nothing new for GR ........................


remember that "automatically renew my subscription" is usually turned ON, no matter how many times you change it to Off

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

GlitterBaby

GlitterBaby Report 25 Jan 2015 07:59

Thanks Ramblng Rose

Never bought credits but was given free ones on renewal of membership so will not be purchasing any given the sites that I subscribe to that offer better records.

Researching:
PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.