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Advanced Search problem

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ProfilePosted byOptionsPost Date

Jacqueline

Jacqueline Report 5 Mar 2015 17:05

It was OK..........once upon a time

Researching:
To add feedback, use the white box below, headed 'ADD YOUR REPLY'. Do NOT, please, click on my name unless asked to do so. Do NOT use 'marked as answered' unless your query has been FULLY resolved It is NOT there to indicate that you have sent a message to anyone who posts on the thread, or that you have posted a response on the thread

Andysmum

Andysmum Report 5 Mar 2015 15:34

I have never been able to make Advanced Search work. I'm glad it isn't just me! :-S :-S :-S

+++DetEcTive+++

+++DetEcTive+++ Report 5 Mar 2015 14:52

So have I but I just give up and do something else

Researching:
Dormant member as from 20 Sep 2019 . Click on my board name to send a message

Jacqueline

Jacqueline Report 5 Mar 2015 12:12

I have had the problem for ages.........I have reported it.

Might as well talk to myself!

Researching:
To add feedback, use the white box below, headed 'ADD YOUR REPLY'. Do NOT, please, click on my name unless asked to do so. Do NOT use 'marked as answered' unless your query has been FULLY resolved It is NOT there to indicate that you have sent a message to anyone who posts on the thread, or that you have posted a response on the thread

ArgyllGran

ArgyllGran Report 5 Mar 2015 11:51

For several weeks I've been unable to get any results from the "Advanced Search" facility.
It says it's searching, but that's as far as it goes - for literally hours - and never produces any results.

I asked GR Support about it, and they said:

"We have not had any reported issue with the search facility on the site I am afraid.
Please could you try clearing your cache? This eliminates saved internet files on your system. Depending on how many cached files you have stored on your computer, doing this can speed up your system slightly. Cached files will soon accumulate though, so it's important to clear your cache often.
This link should help:
http://www.wikihow.com/Clear-Your-Browser's-Cache "


So I've cleared the cache, and it has made no difference.

Is anyone else having this problem?

If so, please will you report it to [email protected]?

Thanks!

Researching:
Old genealogists never die.....they just lose their census.

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