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Ancestry problem

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ProfilePosted byOptionsPost Date

Alan

Alan Report 20 Aug 2015 10:35

Is Ancestry playing up. I am logged in but when I try to view something all I get is This page cannot be displayed.

Alan

nameslessone

nameslessone Report 20 Aug 2015 11:15

Just been on A co.uk- no problems.

Persephone

Persephone Report 20 Aug 2015 11:24

I always seem to have more trouble on ancestry.au than I do on Ancestry.uk.

If I go in via my bookmark on UK link I am there every time.. not so with the Australian one.

Also, if I try and come on on another computer by typing in the UK link and then wanting to sign in. Up will come a directive that I should be going to the Australian link and not the UK, however if I want to continue to UK hit enter which I do and we go round and round in circles.

Just because I live in NZ the software is such that it believes I do not know what I am doing and should use Australia... nup my ancestry is mostly UK.. and while I know you can get the same information regardless the UK link does not default to search only in Australia and New Zealand every time when I am looking up a UK person whereas the Australian one does. I have to continually override it.

In answer to your question Alan... that does happen to me sometimes on the Australian link.

Researching:
The latest tree member our Grandson, Stellan born 09/12/14

°o.OOº°‘¨Claire in Wales¨‘°ºOO.o°

°o.OOº°‘¨Claire in Wales¨‘°ºOO.o° Report 20 Aug 2015 11:40

It's not loading for me

Persephone

Persephone Report 20 Aug 2015 12:49

Probably due to their new style...

When GR mucks around with their tree etc all sorts of error messages come up and trees vanishing etc.

FMP had so many problems when they altered things. It got to the point where a FB group was formed called Can't Find my Past.

So I guess it is Ancestry's turn to fall off the Merry-go-Round.

I have my tree on Legacy and they actually listen to what people want. Though they have not had a message board until recently when they set one up on FB. Up until then you just let them know what you would like and if there were enough people of similar minds you would get a reminder to update and everyone would get an updated format and no data was lost. They do this for the free trees and the paid ones.

Researching:
The latest tree member our Grandson, Stellan born 09/12/14

SylviaInCanada

SylviaInCanada Report 20 Aug 2015 19:31

Persie .............

I get the same run around about I really should be using ancestry.ca if I try to enter by googling or typing in the link

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

nameslessone

nameslessone Report 22 Aug 2015 14:17

I'm now having problems - the co.uk home page is not loading.

SylviaInCanada

SylviaInCanada Report 24 Aug 2015 03:47

it was OK for me a couple of hours ago


............ and it's just loaded successfully for me right now

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

Inky1

Inky1 Report 1 Sep 2015 13:47

Logged into Ancestry this morning & saw this at the top of the page:-

!We're sorry. At this time, Ancestry.com doesn't support the Microsoft Edge browser. Please use Google Chrome or Mozilla Firefox while we work on this issue.

Since installing Windows10 I generally still use IE, but thought I would give Edge a spin today.

Anyone else had this message?

Kense

Kense Report 1 Sep 2015 17:25

Yes, it has been there for several weeks now.

I used Edge without noticing a problem but use Firefox just for Ancestry now.