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Top tip - using the Genes Reunited community

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tree viewing?

ProfilePosted byOptionsPost Date

Patricia

Patricia Report 22 Aug 2015 15:14

why am I getting this message when I try to view a tree someone has allowed me to view?
401 - Unauthorized: Access is denied due to invalid credentials.
You do not have permission to view this directory or page using the credentials that you supplied.

ArgyllGran

ArgyllGran Report 22 Aug 2015 15:18

It doesn't seem to be a GR problem - it's a computer thing - as far as I can gather from a Google search.

Found this very technical "explanation":

https://support.microsoft.com/en-us/kb/871179

There are lots of other search results if you Google the error message - I don't understand any of them!

Patricia

Patricia Report 22 Aug 2015 15:35

I cant make head or tail of them either but thanks ArgyllGran x

Kay????

Kay???? Report 22 Aug 2015 20:32


If its a tree on this site and the tree owner hasnt ticked the box which give you access to view,,,,,, then in simple terms its telling you you havnt been given access,,,,,,

Your tree owner needs to make sure they have allowed you to view by ticking the box at the bottom of the message box.