Genealogy Chat
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Uploading Pic...
Profile | Posted by | Options | Post Date |
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Mark | Report | 15 Feb 2016 16:08 |
I have saved a picture to my pc but am unable to attach it to my tree.. Any suggestions or help please. |
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Andysmum | Report | 15 Feb 2016 16:17 |
If you click on Help, top of screen just to the left of your name, it is one of the questions in FAQs. |
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Mark | Report | 15 Feb 2016 16:18 |
oh ok thanks Andysmum |
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Mark | Report | 15 Feb 2016 16:20 |
I am clicking on upload but nothing is happening at all |
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Andysmum | Report | 16 Feb 2016 14:05 |
Sorry, Mark I can't help you there as I haven't tried it. |
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+++DetEcTive+++ | Report | 16 Feb 2016 16:09 |
Just checking.....have you used 'choose file' and selected the one you want from your PC? You might need to check that it confirms to the type and size acceptable by the site. |
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Researching: |
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Simon | Report | 17 Feb 2016 10:30 |
Hi Mark, have you tried clearing out your 'cache' (go to 'History' top left on your screen, then to 'Clear recent history', then tick the 'Cache' box)? Then refresh your tree page in Genes and you may find that the picture has been loaded after all. |