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Top tip - using the Genes Reunited community

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Adding to family tree

ProfilePosted byOptionsPost Date

David

David Report 3 Mar 2016 06:19

I am unable to add to my family tree because the box where the details are to be added is a little too low in the picture and I am unable to click on save as it is not visible ?????
What can I do ?
David Webb

+++DetEcTive+++

+++DetEcTive+++ Report 3 Mar 2016 08:50

Are you unable to scroll down?

Have you enlarged the font? If so a 'quick fix' is to hold down the Ctrl button on your keyboard and tap the - (minus) button a few times until the Save button is visible.
To enlarge the font again it's Ctrl and tap +

If neither suggestions work, best contact support.

[email protected]

Ken2

Ken2 Report 3 Mar 2016 13:35

David,

What Internet Browser are you using?

I have no problems in Internet Explorer 11 and Microsoft's new Edge browser in Windows10.

David

David Report 4 Mar 2016 02:32

Thankyou everyone problem solved !!!!!

David