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CANNOT LOAD MY 'FULL' FAMILY TREE????

ProfilePosted byOptionsPost Date

Robert

Robert Report 10 Jan 2017 18:55

I cannot load my 'full' family tree. Is anyone else experiencing this, and if so any suggestions.

I have tried clearing browsing data and cachets, but still no FULL tree.

It gets to the 'placing relatives' and stops there ??

Any advice please. I have notifed the Support Team who are trying to help, but as yet no luck.
:-(

grannyfranny

grannyfranny Report 10 Jan 2017 19:28

I've just tried mine, and it seems to work. Do you have a large tree?

ArgyllGran

ArgyllGran Report 11 Jan 2017 16:20

Mine loads OK, and I have almost 2000 people on it.