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Top tip - using the Genes Reunited community

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Downloading your keepsafe records.

ProfilePosted byOptionsPost Date

Louisa

Louisa Report 13 Jan 2018 22:46

Hi, are we aloud to download our keepsafe records to our own computer and if yes how do we do it? Thank you.

Rambling

Rambling Report 13 Jan 2018 23:14

Just trying it out, if I left click on an image in keepsafe ( in this case a photo) , then right click, I see a menu with 'Save as' in the options, you can then save it to your documents or pictures etc.

There may well be other more techie ways lol.

Louisa

Louisa Report 13 Jan 2018 23:28

That's wonderful, many thanks.

Louisa

Louisa Report 13 Jan 2018 23:47

Oh dear, I'm afraid when I click on the record it says select all then when I click on that it goes back to where it was before. I'm just going round in circles.

Rambling

Rambling Report 14 Jan 2018 13:39

I think you can only use 'select all' when moving the keepsafe items internally on this site? eg into a specific folder.

You may have to do them individually when downloading to computer?

You could ask admin
[email protected]

Louisa

Louisa Report 14 Jan 2018 22:42

Thank you, I'm still not managing so I'll ask admin then.