Help Centre - Frequently Asked Questions
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Complete FAQ Listing
- I need an instant password reminder/ I can't login
- How do I print my tree?
- How do I stop my subscription/ renewal payment before it is due?
- How Do I Delete My Tree?
- How do I view trees that have been shared with me?
- How much are pay-per-view credits?
- What is the Keepsafe?
- How do I import or export a gedcom file?
- Where are my Hot Matches?
- What subscriptions do you offer?
- How much does it cost?
- How can I pay?
- How Can I Take Out A Free Trial?
- I don't want to renew my subscription - how do I cancel it?
- Will I Be Charged Anything For The Free Trial?
- How do I change the card I pay with?
- When will you renew my subscription?
- Why has my renewal payment failed?
- I want to change my subscription
- I would like a refund of the payment that I made
- What is Gifting?
- How do I redeem a gift voucher?
- How do I print out my family tree?
- Why can't I see the 'Save' tab on my details panel?
- How do I add a name to my tree?
- How do I edit details already in my tree?
- How do I view other trees?
- Why can't I see all of my shared trees on my dashboard?
- How do I remove someone from my tree?
- How do I change the parents of someone in my tree?
- How do I change my root person/tree owner?
- Where are my relation's photos and notes?
- Exporting Gedcoms
- Importing Gedcoms
- What are Relative Profiles?
- What is the upload limit for adding to keepsafe?
- Why do I see an error when trying to view my tree?
- What is the List view?
- Adoption
- How do I upload a photo to my tree?
- Deleting your Family Tree
- Building your Family Tree
- Viewing your Family Tree
- Printable Charts
- Living relatives
- Privatising your Family Tree
- Which Census records do you have?
- Which BMD records do you have?
- Which British Newspapers do you have?
- How much do records cost?
- Where are the Parish records?
- Which Military records do you have?
- Which Parish records do you have?
- Which Travel and Migration records do you have?
- British Newspaper Archive
- Scottish and Irish records
- Using the Birth/Marriage/Death records - UPDATED
- Why can't I view newspaper articles?
- Will I be charged if I try to view a record again?
- Ordering certificates
- What are the Electoral Roll records?
- Saving the records
- Reporting errors with records
- Searching the census - UPDATED
- How do I get a password reminder?
- Trouble signing in/ login details not accepted
- I want to delete my registration
- I have a new email address - how do I update my membership?
- I seem to have more than one registration
- I have multiple registrations with my email address, do I need to do anything?
- Please remove me from your mailing list
- How do I update my message board profile?
- How do I make the text bigger or smaller on my screen?
- Online safety
Which British Newspapers do you have?
Here is a list of all the British Newspaper records we have online at the moment:
Aberdeen Journal (1798 - 1900)
Aldershot Military Gazette (1865 - 1867)
Alnwick Mercury (1854 - 1883)
Ayr Advertiser, or, West Country Journal (1839 - 1839)
Baner ac Amserau Cymru (1857 - 1900)
Bath Chronicle and Weekly Gazette (1760 - 1903)
Belfast News-Letter (1828 - 1900)
Berwickshire News and General Advertiser (1870 - 1903)
Birmingham Daily Post (1857 - 1900)
Birmingham Gazette (1741 - 1871)
Birmingham Journal (1863 - 1869)
Blackburn Standard (1835 - 1900)
Bradford Observer (1834 - 1875)
Brighton Patriot (1835 - 1839)
Bristol Mercury (1716 - 1900)
Bucks Herald (1836 - 1891)
Burnley Advertiser (1853 - 1880)
Burnley Express (1877 - 1903)
Burnley Gazette (1863 - 1867)
Bury and Norwich Post (1801 - 1900)
Bury Times (1858 - 1867)
Caledonian Mercury (1720 - 1867)
Cambridge Chronicle and Journal (1813 - 1831)
Carlisle Journal (1833 - 1866)
Champion, The (1836 - 1840)
Charter, The (1839 - 1840)
Chartist Circular (1839 - 1841)
Chartist, The (1839 - 1839)
Chelmsford Chronicle (1783 - 1891)
Cheltenham Chronicle (1860 - 1860)
Cheltenham Looker-On (1833 - 1913)
Cheshire Observer (1854 - 1900)
Chester Chronicle (1825 - 1862)
Chester Courant (1831 - 1831)
Cobbett's Weekly Political Register (1802 - 1835)
Cork Examiner (1841 - 1846)
Cornishman (1897 - 1903)
Coventry Evening Telegraph (1891 - 1903)
Coventry Herald (1835 - 1835)
Coventry Times (1863 - 1863)
Daily Gazette for Middlesbrough (1870 - 1900)
Derby Daily Telegraph (1920 - 1920)
Derby Mercury (1727 - 1900)
Derbyshire Times and Chesterfield Herald (1868 - 1903)
Devizes and Wiltshire Gazette (1846 - 1847)
Dorset County Chronicle (1863 - 1867)
Dover Express (1920 - 1939)
Dumfries and Galloway Standard (1844 - 1860)
Dundee Advertiser (1861 - 1862)
Dundee Courier (1844 - 1900)
Dundee, Perth, and Cupar Advertiser (1839 - 1862)
Dunfermline Press (1859 - 1864)
Dunfermline Saturday Press (1859 - 1867)
Edinburgh Evening News (1874 - 1903)
Elgin Courant, and Morayshire Advertiser (1839 - 1839)
Elgin Courier (1861 - 1867)
Era, The (1838 - 1900)
Essex Newsman (1870 - 1912)
Essex Standard (1831 - 1900)
Evening Telegraph (1877 - 1903)
Examiner, The (1808 - 1881)
Exeter and Plymouth Gazette (1827 - 1885)
Exeter and Plymouth Gazette Daily Telegrams (1869 - 1885)
Exeter Flying Post (1800 - 1900)
Falkirk Herald (1845 - 1903)
Fife Herald (1844 - 1885)
Freeman's Journal (1820 - 1900)
Glasgow Herald (1820 - 1900)
Gloucester Citizen (1878 - 1904)
Graphic, The (1870 - 1900)
Hampshire Advertiser (1830 - 1900)
Hampshire Chronicle (1772 - 1829)
Hampshire Telegraph (1799 - 1900)
Hastings and St Leonards Observer (1878 - 1907)
Hereford Journal (1781 - 1867)
Hereford Times (1832 - 1867)
Hertford Mercury and Reformer (1836 - 1867)
Herts Guardian, Agricultural Journal, and Genera
l Advertiser (1852 - 1867)
Huddersfield Chronicle (1850 - 1900)
Hull Packet (1800 - 1886)
Huntingdon, Bedford & Peterborough Gazette (1818 - 1839)
Illustrated Police News (1867 - 1900)
Ipswich Journal (1720 - 1800)
Ipswich Journal, The (1748 - 1900)
Isle of Man Times (1869 - 1900)
Isle of Wight Observer (1853 - 1900)
Kendal Mercury (1834 - 1863)
Kentish Chronicle (1859 - 1867)
Kentish Gazette (1768 - 1883)
Lancaster Gazette (1801 - 1894)
Leamington Spa Courier (1829 - 1868)
Leeds Intelligencer (1754 - 1866)
Leeds Mercury (1807 - 1900)
Leeds Patriot and Yorkshire Advertiser (1826 - 1833)
Leeds Times (1833 - 1901)
Leicester Chronicle (1827 - 1900)
Leicester Journal (1810 - 1872)
Leicestershire Mercury (1837 - 1864)
Lichfield Mercury (1899 - 1903)
Lincolnshire Chronicle (1838 - 1903)
Liverpool Echo (1884 - 1898)
Liverpool Mercury (1811 - 1900)
Lloyd's Weekly Newspaper (1842 - 1898)
London Daily News (1846 - 1900)
London Dispatch (1837 - 1839)
London Standard (1827 - 1900)
Louth and North Lincolnshire Advertiser (1859 - 1867)
Luton Times and Advertiser (1856 - 1876)
Manchester Courier and Lancashire General Advertiser (1825 - 1903)
Manchester Evening News (1870 - 1903)
Manchester Mercury (1759 - 1826)
Manchester Times (1828 - 1900)
Morning Chronicle (1801 - 1865)
Morning Post (1801 - 1900)
Morpeth Herald (1891 - 1891)
Motherwell Times (1884 - 1924)
Newcastle Courant (1711 - 1900)
Newcastle Guardian and Tyne Mercury (1846 - 1872)
Newcastle Journal (1832 - 1867)
Norfolk Chronicle (1779 - 1851)
Norfolk News (1845 - 1863)
North & South Shields Gazette and Northumberland and Durham Advertiser (1855 - 1855)
North Devon Journal (1847 - 1934)
North Wales Chronicle (1827 - 1900)
Northampton Mercury (1770 - 1903)
Northants Evening Telegraph (1900 - 1900)
Northern Echo (1870 - 1900)
Northern Liberator (1837 - 1840)
Northern Star (1838 - 1852)
Nottingham Evening Post (1878 - 1944)
Nottinghamshire Guardian (1849 - 1900)
Odd Fellow, The (1839 - 1842)
Operative, The (1838 - 1839)
Oxford Journal (1753 - 1900)
Pall Mall Gazette (1865 - 1900)
Perry's Bankrupt Gazette (1828 - 1867)
Poor Law Unions' Gazette (1857 - 1865)
Poor Man's Guardian (1831 - 1835)
Portsmouth Evening News (1878 - 1894)
Preston Chronicle (1831 - 1893)
Reading Mercury (1789 - 1903)
Reynold's Newspaper (1850 - 1900)
Rochdale Observer (1856 - 1866)
Royal Cornwall Gazette (1811 - 1900)
Salisbury and Winchester Journal (1837 - 1856)
Salopian Journal (1835 - 1862)
Sheffield Daily Telegraph (1855 - 1903)
Sheffield Evening Telegraph (1887 - 1897)
Sheffield Independent (1819 - 1900)
Sherborne Mercury (1789 - 1867)
Shields Daily Gazette (1878 - 1903)
South London Press (1867 - 1867)
Southern Star (1840 - 1840)
Staffordshire Advertiser (1830 - 1839)
Staffordshire Gazette and County Standard (1839 - 1841)
Staffordshire Sentinel (1873 - 1881)
Staffordshire Sentinel and Commercial & General Advertiser (1854 - 1855)
Stamford Mercury (1819 - 1885)
Star, The (1869 - 1900)
Stirling Observer (1844 - 1867)
Sunderland Daily Echo and Shipping Gazette (1878 - 1903)
Sussex Advertiser (1751 - 1878)
Tamworth Herald (1870 - 1944)
Taunton Courier, and Western Advertiser (1833 - 1834)
Wells Journal (1851 - 1867)
West Briton and Cornwall Advertiser (1870 - 1877)
West Kent Guardian (1836 - 1856)
West Middlesex Advertiser and Family Journal (1856 - 1866)
Western Daily Press (1858 - 1931)
Western Gazette (1863 - 1943)
Western Mail (1869 - 1900)
Western Morning News (1929 - 1947)
Western Times (1827 - 1950)
Westmorland Gazette (1835 - 1867)
Whitstable Times and Herne Bay Herald (1873 - 1895)
Worcester Journal (1822 - 1896)
Worcestershire Chronicle (1838 - 1903)
Wrexham Advertiser (1854 - 1900)
Y Genedl Cymreig (1877 - 1900)
Y Goleuad (1869 - 1900)
York Herald (1801 - 1900)
Yorkshire Gazette (1819 - 1899)
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